Frequently Asked Questions – Eastbourne Roofers

Whether you’re planning a new roof, need a repair, or want to improve your roofline, we understand you may have questions. Below are some of the most frequently asked questions we receive, along with clear, straightforward answers from our experienced team.

How do I know if I need a new roof?

Typical signs include repeated leaks, missing or broken tiles, sagging rooflines, mould or damp in the loft, and roofs that are over 25 years old. We offer free inspections to help you determine whether a repair or full replacement is the best option.

Do you provide free quotes?

Yes. We offer free, no-obligation quotes for all roofing work. We’ll visit your property, assess the situation, and provide a clear breakdown of costs and timelines with no hidden charges.

What types of roofing do you specialise in?

We install and repair all types of roofing including pitched tiled roofs, slate roofs, flat roofs (GRP, EPDM, felt), and heritage roofing. We also carry out chimney repairs and fascia, soffit, and gutter work.

Are your roofers fully insured and qualified?

Absolutely. All of our team members are fully trained, highly experienced, and covered by public liability insurance. Safety, quality, and compliance are central to our work.

Can you help in an emergency?

Yes. We offer emergency roof repairs for storm damage, sudden leaks, and unsafe conditions. Call us on 0800 303 2745 for urgent assistance.

How long will my roofing project take?

This depends on the size and complexity of the job. Small repairs may be completed in a few hours, while full roof replacements usually take 3–7 days. We always provide a clear timeline upfront.

What areas do you cover?

We’re based in Eastbourne and serve the surrounding areas across East Sussex including Seaford, Hailsham, Bexhill, Polegate, Pevensey, Newhaven, and more.

What materials do you use for new roofs?

We use high-quality materials such as natural slate, concrete or clay tiles, GRP fibreglass, EPDM rubber, and torch-on felt. We’ll recommend the most suitable option based on your property and budget.

How long does a new roof last?

A well-installed tiled or slated roof can last 40–100 years depending on the material, while flat roofs typically last 20–30 years. We offer guarantees on all new roof installations for added peace of mind.

What are fascias and soffits, and why are they important?

Fascias and soffits form part of your roofline. Fascias support the guttering, while soffits protect the underside of the roof overhang. Together, they prevent water damage and pests from entering your roof space.

How often should I get my roof inspected?

We recommend having your roof professionally inspected at least once a year, or after severe weather. Regular maintenance helps identify problems early before they become costly to fix.

Can damaged chimneys cause leaks?

Yes. Cracked brickwork, deteriorating mortar, or damaged flashing around the chimney can lead to leaks and internal dampness. We offer chimney repairs including repointing, flashing replacement and full rebuilds.

Do you dispose of old roofing materials?

Yes. We remove and responsibly dispose of all waste materials as part of our service. We always leave your property clean, tidy, and safe after completing our work.

Is your work guaranteed?

Yes. All our workmanship and materials come with guarantees. The length of the guarantee varies by service, but we’ll explain all details in your quotation.

Can I choose the colour or style of my new roof or roofline?

We offer a variety of tile colours, slate options, and uPVC fascia/soffit styles to suit your property. Our team is happy to provide samples and advice to help you choose.